Tacoma Rail makes use of modern technology to manage car movements, customer information and data exchange with our connections.

Tacoma Rail uses GE’s Transportation Management System. It allows for the tracking of railcars and their length, weight restrictions, car hire, demurrage and freight charges. It also features real-time electronic data interchange (EDI) communication with all of the railroads in North America. Tacoma Rail is using the system to its fullest to provide efficiencies in the operation.

Tacoma Rail has created customized enhancements that are unique to our railroad. Our website provides a secure portal for registered customers to manage their online car inventory and movement. A variety of graphs and charts provide quick visual representations of track usage and status. Customer reporting through email or direct EDI with customer systems is also available.

Tacoma Rail also participates in the Business Exchange (BEX) in Tacoma. Used by the Port, rail carriers and international intermodal customers, the BEX provides a clearinghouse for information on trains moving to and from container terminals in Tacoma.

Our goal is to provide accurate, efficient interchange of information so that both Tacoma Rail and our customers can effectively manage our business.